Google’s Wear OS is often called neglected, and honestly, it’s an apt description when you hear stories like this. For the past few months, the “Hey Google” hotword on Wear OS has been broken.
Reports on Reddit and the Google Issue Tracker show that the “OK Google” and “Hey Google” hotwords to trigger Assistant have not been working on Wear OS smartwatches. The issue apparently first showed up around November of 2020 and has gone mostly unnoticed in the time since aside from the occasional Reddit thread. The folks over at Droid-Life found reports dating as far back as June, which is well-deserving of a “yikes.”
Assistant is one of the core selling points of Wear OS smartwatches, as the only other wearables that officially support Google Assistant come from Fitbit, now owned by Google.
This issue doesn’t affect the ability to actually use Google Assistant on Wear OS, thankfully, but it does make it just a little harder to access. Without hotword support, you’ll need to long-press the power button on your watch to immediately trigger Assistant, or use the touchscreen to trigger it from the left-most feed.
At this point, Google has not acknowledged the issue publicly or promised a fix.
Really, this does anything but instill confidence in Google’s support for Wear OS, and the fact that it took this long for anyone to really take notice just makes matters worse. The company said its Fitbit purchase was, in part, to boost Wear OS as a platform, but neglecting a relatively core feature of your OS for the better part of a year is… not a good sign. At least Google Assistant works really well on Fitbit.
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